FAQ

• Can you help me with my design?
  Absolutely! We take whatever you have; pictures, a logo, an old design, or nothing at all, and combine it with the text you want! We can also supply pictures based on your requests. After we have completed your design you will be sent a proof by email for your approval or necessary revisions.You may also design your business cards for FREE using our interactive online designer with over 25,000 FREE templates! 

• Do I Receive an E-mail Copy of My Order?
  Yes. You will receive a copy of your order by e-mail to review it's accuracy: This copy contains your order number. If you do not receive a copy within a few hours, please notify us. We also manually check your order for accuracy and completeness.

• Does the turnaround include the shipping time?
  No. Turnaround is only for printing time. Shipping is an extra one day to most places in Ontario and Quebec. Shipping outside of Ontario and Quebec varies between 2-5 business days. We ship all orders with UPS standard. UPS Express is available for extra charge, please inquire.

• We are Resellers. Do you Offer Discounts?
  Yes, You MUST provide proof of business existence in your jurisdiction, and your order must be paid by you directly. Drop/blind shipping is available upon request. Each account is handled on an individual bases. for more information on our resellers program please contact resellers@zoomprinting.ca

• Are There Any Setup Fees?
  No. The prices on our web site are complete, and there are no hidden charges based on print-ready artwork supplied.

• May I split my order?
  No, You can not split an order. If you order 1000 business cards you can not print 2 x 500 using 2 designs of separate names. Each quantity is per 1 design only.

• Do you accept credit card payments?
  We accept all major credit cards (Visa, MasterCard, and American Express), PayPal and Email Money Transfers (through all major Canadian banks). Your payment will be processed though an online secure checkout page.

• How much do you charge for shipping?
  Shipping is FREE. Please use promo code "shipping" at the shopping cart (You need to create an account first in order for the promo code to apply). Free shipping does not apply to NT, Yukon and Nunavut.

• How soon can I expect my order?
  Please note the individual turnaround times for various products. Most orders are shipped standard with next day delivery however longer delivery times may apply based on the destination. For delivery time frame in your area please contact our shipping department at shipping@zoomprinting.ca . Maximum time frame for delivery is 2-4 business days to rural areas.

• Does it take a lot of time to design a business card and place an order for print?
  No, it takes only a few minutes to design and place a printing order. Moreover, it is possible to design and place an order 24 hours a day, 7 days a week. We have 25,000 business cards templates in 70 different categories for free.

• Do you store any information about me?
  Yes, some. We keep your name, email address, and a list of your previous orders, to make it easier for you to reorder in the future. We don't store your credit card details

• Do you share any stored information with third parties?
  No. And we never will. Ever.

• Do you do discounts for bulk orders?
  Yes we do. Please contact us for extra discount.

• How to get a rich black color?